When you subscribe to Premium, you do it through one of our commercial partners – namely Apple, Google, or Stripe. They are the ones responsible for managing your payment information as much as for billing you continuously.
In order for you to cancel your subscription, all you need to do is to deactivate the auto-renew feature with the partner you used to subscribe. To do it, please follow these steps:
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If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID so that we can trace your account. Your Account ID is located on your profile, right under your name, and begins with the “@” symbol.